LH Academy

LH Academy (formerly IYS) logoThe LH Academy (formerly Interior Yacht Services (IYS)) provides its Luxury Hospitality training programme through Warsash Superyacht Academy for interior and hospitality crew on board superyachts and cruise ships.

Customised guest experience and hospitality training are crucial to meet the service standards demanded by the superyacht sector. All of the courses are accredited through the Professional Yachting Association’s (PYA) GUEST program, the Guidelines for Unified Excellence in Service Training.

Luxury Hospitality courses are known for their innovative and professional approach, taught by specialists in their field with a clear affinity to the superyacht industry. The LH Academy was the first training provider to receive the PYA GUEST accreditation to train at all four levels: introduction, intermediate, advanced and management.

Shoreside training

The interior courses are part of the Luxury Hospitality interior training, and are held in Amsterdam, the Netherlands. Every course is designed to be very interactive with various field trips integrated throughout. The course take place in March and October each year.

On-board training

The LH Academy extends its training beyond the shoreside to provide customised courses on board yachts in the working team environment. Bespoke programmes are designed to fit the schedule of the vessel and bring inspirational, motivational and hands-on practical training that will allow yachts and their crew to operate professionally, with a greater emphasis on customer service and overall teamwork. Luxury Hospitality training is accredited by the PYA.

The LH Academy, Warsash Superyacht Academy and the PYA are setting the standard for interior training, providing the tools and recognised certification for career progression within the interior department.

www.luxuryhospitalitymgm.com

Interior and hospitality courses  

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