Art of Service

About this course

The Art of Service course will help students develop into an all-round steward/ess, able to work alone or as part of a team.

The highly-practical course covers a number of key service areas including housekeeping, food service techniques, bartending, barista and wine. The course also focuses on self-leadership, helping students to better understand themselves and each other. The impact individuals can have on peers and overall team performance is also demonstrated, as well as the need to be flexible and adaptable.

To help students gain maximum benefit and inspiration, training takes place at a number of locations including a stately home, the Miele experience centre and at the LH Academy in Amsterdam.

Training modules include:

Art of Service
Self-leadership  Housekeeping  Bartending and mixology 
Styles of Leadership  Housekeeping and Valet Services  Bar Tools and Use of Cocktail Equipment 
How to be a Great Team Player  Laundry Equipment Practical Use  History of the Cocktail and the Classics 
Effective Communication  Art of Ironing  Pouring and Shaking Techniques 
     
Service  Wine appreciation  Barista 
Service Styles: American and Silver  Service and Wine Tasting  Coffee and Tea History 
Table Settings and Table Seating  Viniculture and Vinification, and Climate  The Know-how and the How To 
Service Plan  Grape Varieties  The Perfect Cup 


Upon successful completion of the course, students will receive:

  • Luxury Hospitality certificate - Luxury Hospitality Art of Service
  • PYA GUEST certificate - Advanced Wine Appreciation, Module 1
  • PYA GUEST certificate - Advanced Bartending and Mixology, Module 1
  • PYA GUEST certificate - Barista and Hot Beverages
  • WSET certificate - Level 1 Award in Wine
  • WSET certificate - Level 1 Award in Spirits 

Course dates

16-21 October 2017
12-17 March 2018

Documents for download

Download the Luxury Hospitality Art of Service brochure

Contact us

Please contact our training partner Luxury Hospitality Academy (formerly Interior Yacht Services) if you require more information about this course:

 

Telephone: +31 (0)646 081 660
Email: info@luxuryhospitalitymgm.com

www.luxuryhospitalitymgm.com

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